OD—Legal Online Services (ODLOS)

FAQs

  1. WHAT IS ODLOS?

    ODLOS is the system for filing documents electronically in cases pending before a Hearing Officer from the Director’s Legal Unit.

  2. CREATING AN ACCOUNT

    You must sign up for an account to use ODLOS. An account allows you to initiate a new case, if the Rules allow you do so. An account also gives you access to detailed information for the cases in which you are a party. You may sign up for a single-user account or a multi-user account. Please note that most users will need a multi-user account. A multi-user account is recommended for organizations such as law firms or unions where multiple different individuals typically file documents in different cases or on behalf of different parties.

    Single-User Account

    To create a single-user account, click here and select the Single-User option for Account Type. You will be asked to provide an e-mail address, your name, and your phone number. After you provide this information and accept the terms of use, you will receive a confirming e-mail message. Follow the instructions in the e-mail message to confirm your account and set a password. You may view the terms of use here.

    Multi-User Account

    For a multi-user account you will need to identify a single administrator for your organization who can assign administrator functions to other users in the organization. The administrator can then set up and maintain usernames and passwords for other individuals within the organization. This will allow all users in the organization to access all cases associated with that organization.

    To create a multi-user account, click here and select the Multi-User option for Account Type. The administrator will be asked to provide an email address, name, phone number, and name of the organization. The organization name must be unique. After you provide this information and accept the terms of use, you will receive a confirming email message. Follow the instructions in the email message to confirm your account and set your password. You may view the terms of use here.

    Once the account is created the administrator can sign in. Select the “My Organization” tab at the top of the page. To add users, select “Manage Users” and select the “Add User” green button. You may also manage case access and account information.

    You must request portal access to a case before it will show up under your My Organization tab. You can request portal access by sending an e-mail to Renato Alano with the attorney’s name and e mail address and case numbers of any open cases with the Hearing Officer from the Director’s Legal Unit. Portal access will be granted as soon as possible once a request is made. Once portal access is granted, you will receive a confirming e-mail and the case will show up under your My Cases/My Organization Cases.

    To manage case access, select the “My Organization” tab at the top of the page. Then select "Manage Case Access" and enter either the users first name, last name, or email address. Once the user is found, select the "Add New Case" green button to add a case to their profile. To remove case access, follow the same steps above until the desired user is found. Select the case(s) you wish to remove and using the "Update Associations" drop down menu, you can select the "Delete the Case Associations".

    Emails from ODLOS will be sent from noreply+dir-od-symphony@ecourt.com. Please add this email to your contacts list. Check your junk or SPAM email folders if you do not see these emails in your inbox.

  3. TRANSMITTAL OF NEW REQUEST FOR REVIEW OF A PREVAILING WAGE ENFORCEMENT CASE

    These are prevailing wage hearings under Labor Code section 1742 governed by California Code of Regulations, title 8, sections 17201 through 17270.
    Sign into your account. Under the Hearing Officers dropdown menu, select Transmit new LC 1742 (Prevailing Wage). The Portal will display a form to fill out.

    After you input the information into the form, you are required to upload the below listed documents as separate PDF attachments:

    • Request for Review
    • Civil Wage and Penalty Assessment or Notice of Withholding of Contract Payments
    • Any Audit Summary that accompanied the Assessment or Notice
    • Proof of Service

    You may also upload Other documents, such as a Notice of Transmittal and/or a Notice of Opportunity to Review Evidence. These documents must be filed in PDF format. The PDF cannot be locked or secured. Please carefully review your document before submitting it to the Portal.

    After you complete and submit the information to the Portal, you will receive an email message confirming the date and time ODLOS received your document.

    IMPORTANT: You are responsible for ensuring documents you file through ODLOS do not include personally identifying information (including but not limited to full date of birth, full social security number, full taxpayer-identification number, full credit card or debit numbers, full bank account numbers, full residential addresses, full residential or cell phone numbers, and driver’s license number). If documents containing such information are received, ODLOS may reject the filing.

  4. REFERRAL FOR HEARING OF APPRENTICESHIP COMPLAINT

    These are hearings of apprenticeship complaints under Labor Code section 3081 governed by California Code of Regulations, title 8, sections 201 through 203, and sections 207 and 207.1.

    Sign into your account. Under the Hearing Officers dropdown menu, select Transmit new LC 3081 (Apprenticeship). The Portal will display a form to fill out. After you input the information into the form, you are required to upload the below listed documents as separate PDF attachments:

    • Hearing Referral Letter to Apprentice
    • Hearing Referral Letter to Apprenticeship Committee
    • Index of Documents
    • Documents

    You may also upload Other documents, such as a Hearing Memo. These documents must be filed in PDF format. The PDF cannot be locked or secured. Please carefully review your document before submitting it to the Portal.

    After you complete and submit the information to the Portal, you will receive an email message confirming the date and time ODLOS received your document.

    IMPORTANT: You are responsible for ensuring documents you file through ODLOS do not include personally identifying information (including but not limited to full date of birth, full social security numbers, full taxpayer-identification number, full credit card or debit numbers, full bank account numbers, full addresses, full phone numbers, and driver’s license numbers). If documents containing such information are received, ODLOS may reject the filing.

  5. APPEAL OF THE DENIAL OR REVOCATION OF CONTRACTOR REGISTRATION

    These are appeals by contractors of the denial or revocation of registration by the Division of Labor Standards Enforcement (DLSE) governed by California Code of Regulations, title 8, section 16413 through 16416.

    Sign into your account. Under the Hearing Officers dropdown menu, select Transmit new Appeal of Contractor Registration Denial or Revocation. The Portal will display a form to fill out. After you input the information into the form, you are required to upload the below listed documents as separate PDF attachments:

    After you input the information into the form, please upload your appeal and any documents showing that you were denied contractor registration or that your contractor registration was revoked as separate PDF attachments. These documents must be filed in PDF format. The PDF cannot be locked or secured. Please carefully review your document before submitting it to the Portal.

    After you complete and submit the information to the Portal, you will receive an email message confirming the date and time ODLOS received your document.

    IMPORTANT: You are responsible for ensuring documents you file through ODLOS do not include personally identifying information (including but not limited to full date of birth, full social security numbers, full taxpayer-identification number, full credit card or debit numbers, full bank account numbers, full addresses, full phone numbers, and driver’s license numbers). If documents containing such information are received, ODLOS may reject the filing.

  6. FILING A DOCUMENT IN AN EXISTING CASE

    Sign into your account.

    For cases that you have portal access to, select “My Cases” or “My Cases/My Organization Cases” and locate your case. Click on “Add Document.” Select Filing Office, Party Type, Document Type, and add the Document Title. A document must be uploaded as a PDF and cannot be secured.

    You must attach a completed proof of service to your document. It is the filing party’s responsibility to make sure all correct parties are served.

  7. FILING AND SERVICE REQUIREMENTS

    The Portal will accept filings 24 hours a day. A filing received after 11:59 p.m. is deemed filed the next business day. Filings received on weekends or holidays will be considered filed the next business day.

    All documents filed through ODLOS must be served on the other party or parties to the case. If a party has filed a Notice of Appearance in connection with a case, you must serve the person or attorney identified in the Notice of Appearance. A document is not considered filed unless and until there is proper proof of service on the other party.

    Electronic service is preferred where possible. You may electronically serve a party if (1) the party has consented to electronic service, or (2) the party has used the Portal to electronically file a document in the case. If you are unsure if a party has consented to electronic service, you may contact the party directly to see if they have consented to electronic service, or you may contact the assigned Hearing Officer’s secretary.

    As discussed above, you must serve documents by mail unless or until the party consents to electronic service. Where possible, it is best practice to concurrently send the other party a courtesy copy by email. You still must include a proof of service form with your document.

  8. ACCESSING CASE INFORMATION AND DOCUMENTS

    You must be a registered user and a case participant to access case information.

  9. HEARING REGULATIONS

    The regulations governing hearings held by OD—Legal can be found at California Code of Regulations, title 8, sections 201 through 203, sections 207 and 207.1, sections 16413 through 16416, and sections 17201 through 17270 (Rules 01 through 70). Click here for more information.

  10. TROUBLESHOOTING ODLOS
    1. Do I need to attach a proof of service to my filing?
      All documents filed through ODLOS require a proof of service. Documents without a proof of service will be rejected. You will receive a confirmation email of what parties were served with your documents via the Portal. If it does not match your proof of service, you are responsible to properly serve the correct parties.
    2. I am the representative on the case and I need portal access, but I have not filed a Notice of Appearance form.
      Only attorneys/representatives to a case are granted portal access. You must file a Notice of Appearance or Authorization for Representation by Non-Attorney or otherwise appear in the case before portal access can be granted so the party contact information can be updated. Any document issued by the Hearing Officer in a case is automatically served on the attorney/representative to the case, so it is important that you file your notice of appearance timely.
    3. I am trying to get a specific case to show up under the My Cases tab. How can I do it?
      You must send a request to Renato Alano here. A link will be sent to the representative on the case from noreply+dir-od-symphony@ecourt.com that will allow them portal access to the case. If you are on a Multi-User account, it will show up under your My Cases/ My Organization Cases.
    4. 4. Will ODLOS send a notice to legal secretaries and assistants when a document is filed in a case assigned to their attorney?
      No. ODLOS will only serve the representatives on a case. It is recommended that you create a “rule” in your email to automatically forward documents to legal secretaries and assistants when a document is received from noreply+dir-od-symphony@ecourt.com. Note that legal secretaries and assistants cannot click on links sent to attorneys. The link only works for the person whose email the link was sent to.
    5. How do I file a document to a case if I do not have portal access?
      If you do not sign up for an account on ODLOS, you may file documents by submitting them to the Hearing Officer’s secretary by mail or email to the addresses provided in the Notice of Appointment of Hearing Officer.
    6. The link to a case sent by ODLOS will not open.
      The portal access link is linked specifically to the attorney’s/representative’s email address and must be clicked on by them. It cannot be opened from a different email address account by a legal assistant. Links expire after 30 days. To request a new link, send an email request to Renato Alano here with the attorney’s/representative’s name and case number and a new link will be sent.
    7. 7. How can I reset my password if I forget it?
      You can request a new password from the Portal by following the instructions below:
      1. Go to the login screen for the ODLOS Portal
      2. Click on Login, but do not sign in with your e-mail or password
      3. Click on the tab to the right called “Reset Password”
      4. Enter an e-mail address and click “E-mail new password”
      Note: A legal assistant can send a password reset to attorneys/representatives by following the above instructions and putting in the attorney’s/representative’s e-mail address.
    8. I have a Single-User Account. Can I be added to my Firm’s Multi-User Account?
      Your email address can only be used on one account. Send a request to Renato Alano here and request that your Single-User account be deleted. The Multi-User Admin will then be able to add you to your firm’s Multi-User account. OD—Legal is unable to add you to a Multi-User account.